Privacy Policy

Personal Contact Information
Habiibii may collect the following information from users of our site and mobile application: first name, last name, street address, city, phone number, email address, and GPS location (on mobile site/app) (collectively referred to as "Personally Identifiable Information" or "PII").

In addition, Habiibii may collect information regarding past orders, favorite restaurants, customer service inquiries, service/restaurant reviews, and specific social networking preferences (e.g., pages you "Like" or "Recommend").

Habiibii uses web analytics tools to track and analyze traffic on the site and app in connection with advertising and promotional activities. Habiibii may share these statistics with third parties without including PII.

Non-Personally Identifiable Information (Non-PII)
Non-PII refers to aggregated data, demographic information, and any other data that does not reveal your specific identity. Habiibii and third-party service providers may collect Non-PII from you, including your MAC address, device type, screen resolution, operating system version, internet browser, and demographic data, such as location, gender, and date of birth. We may aggregate PII in a way that the end result does not personally identify you, for example, by using PII to calculate the percentage of users with a specific area code. Habiibii and third-party service providers may also use cookies, pixel tags, and web beacons to provide you with more personalized information and improve your experience on the site and app. If you prefer not to have cookies collected, most browsers offer a simple procedure to decline cookies. For more information, please visit All About Cookies.

IP Addresses
IP addresses are automatically assigned to the device you are using by your Internet Service Provider (ISP). This number is logged in our server logs whenever users visit the site or app, including the time(s) and page(s) visited. Collecting IP addresses is a standard practice on the internet.

Use of Your Information
Habiibii uses PII to create user accounts, communicate with users about our services, offer promotions and special offers, and process purchases made through the site and app. Users may opt-out of receiving promotional communications by visiting their account settings.

Cookies are used to remember users on the site/app and enhance their experience. For example, cookies allow Habiibii to identify returning users and provide user-specific information, such as login credentials, language preference, and country selection. Habiibii does not sell collected information to third parties. PII is shared with third-party vendors and service providers to deliver services related to the site and app. Additionally, Habiibii may share order details, special instructions, name, address, and phone number with restaurants as necessary for order fulfillment. PII may also be disclosed to third parties, such as attorneys, collection agencies, or law enforcement, when required by law or to enforce the terms of use.

User-Generated Content
User-generated content, such as reviews and social media preferences, may be publicly visible. As such, Habiibii cannot guarantee the privacy of any PII contained in such content.

Non-Personally Identifiable Information
Non-PII may be used for any purpose. It may be shared with affiliates or third parties. If combined with PII, the combined data will be treated as PII.

IP Addresses
IP addresses are used to calculate site usage, diagnose server issues, and administer the site. They are also treated as Non-PII unless required by law to be treated differently.

Your Email Address
When registering for an account, we require your email address or other contact details. Your email is used to confirm orders and communicate about order issues. You may update or delete your email address in the "Account Info" section of your account. You can also choose not to provide an email address, but this will limit your ability to register and place orders.

Payment Information
When placing an order, you will choose a payment method. Habiibii does not store your debit/credit card information. Online payments are processed securely by payment providers. If you choose to store card details, we encrypt the data to protect it.

Order Placement Information
Personal information required during order placement includes name, address, phone number, and email. This information is shared with restaurants to process your order. We maintain agreements with restaurants to ensure confidentiality and limit disclosure of personal data.

Navigation and Click Stream Data
We collect data on how you navigate the site or app, including which pages you visit and how long you stay on them. This information is used to analyze your purchases, improve the website/app, and serve personalized content. It is not linked to your personal identity.

Advertising and Marketing
Habiibii does not sell or rent your personal information to third parties for marketing purposes without your explicit consent. We may use your information to personalize services, content, and advertisements. If you do not wish to receive marketing communications, you may adjust your preferences in your account settings.

Disclosure of Your Personal Information
Habiibii may disclose your information to staff and third parties involved in order delivery or analysis of website/app usage. We may disclose your data if required by law or to protect our legal rights.

Account Deletion
If you wish to delete your account, you can do so through the mobile app or website settings. Please ensure all transactions are completed before deleting your account. After deletion, personal data will be permanently removed, but some information may be retained for legal or operational reasons.

Security of Your Personal Information
We use encryption and security measures to protect your personal information. However, no system is entirely secure. Please do not send sensitive information via email. If you believe your account security has been compromised, please contact us immediately.

Third Parties
This Privacy Policy does not apply to third-party sites or services linked from our site. We are not responsible for the privacy practices of these third parties.

Amendments to Privacy Policy
Habiibii may update this Privacy Policy periodically. Any changes will be posted on the website and app.

Contact Us
For questions or concerns about our privacy policy, please contact us at:
Email: support@habiibii.com
Phone: (+968) 77116970
Address: Habiibii headquarters office, Ship Mall, Al Marafah Street, North Ghubrah, Muscat, Oman.